If you have a Crunchyroll Premium account and you are not receiving the Crunchyroll Premium Benefits in the game, please check the following:
- You're logging in to the game with the correct Crunchyroll Premium account
- Your subscription is active (if you have any issues with your subscription, please check this Help article
- You have not switched the linking option to Google or Apple
If you're still having problems, please reach out to us and we'll do our best to help you.