If you have issues with accessing your account, please follow these steps:
- Go to Title Screen > Account
- Tick “Terms of Use” and “Privacy Policy”
- Choose the linking method (Crunchyroll, Apple or Google) that you've used previously
Note: You can link your game account to only one platform at a time. One account cannot be linked to Crunchyroll, Apple and Google at the same time. Also, if you switch to another server, you will create a new account and start your progress from the beginning. You cannot transfer multiple servers with the same account.
4. If you have already created a new account, while on the Title Screen go to Account > Sign Out and proceed with the steps 1-4.
5. Go to the Title Screen > Switch > look for your accounts under Recent Login. You should see all servers you accessed recently and the level of the account created
6. If you don't find it there > Log Out > Log in with a different linking method you might have used
If you still have issues, please submit a ticket to us and include the following information: Player ID, Player Name, Server, Linking Option used.