Sometimes the purchases may be delayed due to payment processing. Please wait for a few hours and restart the game.
If you have purchased something and you have received the charge, but you haven’t received any items, please reach out to the App Store/Google Play to get the charge refunded.
In case you have any questions, please contact us, and please include the following details:
Player ID:
Server:
The exact name of the purchased Item:
Screenshot of the receipt including Order ID: