If you have a Crunchyroll Premium account and you are not receiving the Crunchyroll Premium Benefits in the game, please check the following:
- You're logging in to the game with the same email that you use for your Premium Crunchyroll account.
- Your subscription is active (if you have any issues with your subscription, please check this Help article.
If you're still having problems, please reach out to us and we'll do our best to help you.