[LON] I was charged twice for a purchase

If you were charged twice for a purchase, please follow the instructions below to request a refund for the second charge:

For Apple Store purchases

1. Go to reportaproblem.apple.com  
2. Sign in with your credentials.
3. Click on the "Report" or "Report a Problem" button next to the item for which you want to request a refund (make sure to select the charge that you did not receive the items from)
4. Include the reason for the refund request.

For Google Play purchases:

1. Go to https://play.google.com/store/account > "Order History" and find the order you want to return.
2. Select "Request a refund".
3. Choose the reason for the refund request.

For Xsolla purchases:

1. Log into your Xsolla Account, add your purchase to the Purchases section, and submit a refund request there.
2. Click on the payment details and fill out the form for a refund request. Please note that you can submit a refund request only if a payment was successful.
3. If you are not able to add the purchase to your Xsolla Account, please contact us to request a refund.