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Contact Us
Crunchyroll Games
The Eminence In Shadow
How can we help?
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Technical
How do I log in to my account on PC?
How can I delete my EIS account?
I Lost my Account
I did not Receive my Purchase
I Cannot Make a Purchase
I Transferred my Account to a New Device, but my Paid Gems are Gone
Where can I see my Inventory/Owned Items?
I cannot Unlock the Character with Shards
I’m not Receiving the Phantasm Gems for Increasing my Rank in Bushin Festival
I have canceled the Infusion of the Magic Gear, but the Infusion Materials are gone
Do I get the Rewards for Armageddon if I Leave my Guild?
Can I change the in-game language?
What are the Device Recommended Specifications for the Game?
The Game is Loading/Crashing on my Device, How Can I Fix This?